The Consultation Experience
What to Expect
We strive to make your consultation experience with San Francisco facial cosmetic surgeon Dr. Kim as comfortable and informative as possible. We understand that some individuals may be nervous or shy about revealing their personal aesthetic goals to others. Also, we understand that the process of making a decision about a treatment which affects your appearance can be quite daunting, therefore it is important to Dr. Kim and staff that you feel at ease during your visit and are provided with all the information you need to make an informed decision regarding your care. Dr. Kim possesses an unassuming and easy manner that makes him a natural communicator and educator—qualities that our patients value. You will find that these qualities are shared by all in our staff, so you will be treated with the utmost courtesy and respect at all points of the consultation experience.
So that you can know what to expect, each step of the process is outlined for you:
Before the consultation
By now you have already made an appointment to see us. We encourage you to print and fill out the forms ahead of time to make the most of your time in the office on the consultation day. You will have a scheduled pre-appointment phone call with our Patient Care Coordinator prior to the appointment day. Our Patient Care Coordinator will be your main liaison to the practice throughout your time with us. This pre-appointment is important so that we can begin to gain information about your unique needs and priorities. This will help us to shape the consultation into a personal and customized experience for you. It is also an opportunity for you to find out more about Dr. Kim and the practice ahead of time. If you have had previous surgery please bring pre-operative photographs and any medical records of the surgery (particularly the operative note). You may request this information from your previous doctor. Prior to your consultation, we encourage you to think about your overall goals and questions you may have. We have compiled extensive information about the various procedures we offer throughout our website. In addition, you can find many of Dr. Kim’s scientific articles and educational video presentations.
The Consultation Experience
Consultations in our office begin in our relaxing reception area, where ice water and specialty teas are available while Dr. Kim prepares for your assessment. During consultations with Dr. Kim, you will first have the opportunity to meet with our Patient Care Coordinator who will act as your liaison through the consultation and surgery scheduling process. Our Patient Care Coordinator will then guide you through two different sets of photographs. In our office, our patients benefit from our use of both a 3 Dimensional imaging program and regular 2 Dimensional photographs. At this point in time, you will then meet with Dr. Kim to discuss your aesthetic goals, as well as any clinical questions you may have regarding your procedure. After you’ve been assessed, you may join Dr. Kim in his office where he will utilize his cutting edge photo imaging software in order produce potential before and after images for you to review. After your photo morphing session with Dr. Kim, you will rejoin our Patient Care Coordinator to discuss potential surgery scheduling dates, our preferred surgery centers, and procedural fees. You should allow at least an hour for your cosmetic consultation with Dr. Kim.
After the consultation
Once you’ve had the opportunity to visit our office, you are welcome to follow up with our Patient Care Coordinator to schedule your procedure. Dr. Kim performs his surgeries on Mondays, Wednesdays, or Fridays. We will do our best to accommodate you on your ideal date; but it is best to have a few dates in mind that will work with your schedule, as Dr. Kim’s surgical calendar will fill quickly. If you have any pressing inquiries, concerns, or feel you need more information regarding your procedure – we welcome our patients to return for a complimentary follow up consultation. For a secondary visit please allow for a half an hour in our office. At this time, many patients will often bring loved ones in to meet Dr. Kim and usually re-review their before and after images. Patients seeking additional information regarding insurance benefits will receive a follow up analysis of their benefits within 5 business days after their consultation.